What is your return policy?
Take your time to choose the right product, as all products are non-refundable and non-exchangeable.
Quality control is key at ROUGÁE and sanitary reasons dictate our no-return policy unless you receive a faulty product.
Inform us of any issues regarding your order through instagram @rouga.e or email at info@rougae.com.au
can I exchange my order?
Carefully select your purchase, as all items are non-refundable and non-exchangeable unless faulty.
Inform us of any issues regarding your order through instagram @rouga.e or email at info@rougae.com.au
IS AFTERPAY available?
Absolutely! Enjoy AfterPay on orders over $100!
How do I qualify for free shiping?
Enjoy free shipping on orders over $150!
How do I return my item if it's faulty?
Please remember that our products cannot be exchanged or refunded, unless you receive a faulty item.
If you receive a faulty product, reach out to us at info@rougae.com.au for assistance and we'll take care of it.
Returning defective/wrong items
Experiencing issues with your purchase? Email us at info@rougae.com.au for help with faulty returns.
IS ROUGÁE COSMETICS SUITABLE FOR SENSITIVE SKIN?
Absolutely! Experience the difference with skincare and makeup products designed for all skin types, especially sensitive skin.
Our fragrance-free ingredients provide a calming and non-irritating solution for your skin.
Do you ship internationally?
International shipping is not available at this time for ROUGÁE, however, we are dedicated to expanding our reach globally and are actively working on expanding our shipping options.
Thank you for understanding!
IS ROUGÁE COSMETICS VEGAN/CRUELTY-FREE?
ABSOLUTELY! Embrace guilt-free beauty with our ROUGÁE cosmetics range.
NEVER TESTED ON ANIMALS, ALWAYS CRUELTY-FREE.
